India's General Insurance Sector Faces Grievance Storm as Customer Complaints Skyrocket
India's general insurance sector is grappling with a significant surge in customer grievances, with complaints on the IRDAI's Bima Bharosa portal spiking by a worrying 41% in the last fiscal year, reaching 1.37 lakh for general and health insurance alone. This sharp rise, where claim rejections, delays, partial payments, and documentation disputes account for nearly 70% of issues, is prompting urgent regulatory action to protect policyholders and restore trust in the market.












